Needle Factory

Shipping Information

📦 Where We Ship

Currently, we ship to addresses within the United Kingdom only.

We're working on expanding to international shipping soon! Stay tuned.

💰 Shipping Costs

Standard UK Shipping £4.95

For orders under £50

Free Shipping FREE

On all orders over £50!

⏰ Delivery Times

📅

Estimated Delivery

3-7 business days after dispatch

🎨

Handmade to Order

Please allow additional time for us to handcraft your items with care

🛠️ Order Processing

Each item is lovingly handcrafted by an 11-year-old maker. Here's what to expect:

  1. You'll receive an order confirmation email immediately after purchase
  2. Your item will be carefully handmade (processing time varies by item)
  3. Once shipped, your item will arrive within 3-7 business days

📍 Order Tracking

While we don't currently offer tracking numbers, we'll notify you when your order has been dispatched. If you have any questions about your order, please don't hesitate to contact us.

📦 Packaging

All items are carefully packaged to ensure they arrive in perfect condition. Each creation is wrapped with care and shipped in protective packaging to keep your new friend safe during their journey to you!

💬 Questions?

If you have any questions about shipping or your order, feel free to reach out to us!

Check your order confirmation email for contact details.